FAQ'S

1. What materials do you use in your products?

We use high-quality stainless steel and carefully selected materials to ensure durability, comfort, and long-lasting shine.

2. Will the jewelry tarnish or fade?

Our stainless steel jewelry is designed to resist tarnishing and fading. However, proper care will help maintain its appearance for longer.

3. How long does shipping take?

Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on your location.

4. Can I return or exchange an item?

Yes, we accept returns and exchanges for eligible items within our return policy period. Please contact our support team for assistance.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or WhatsApp so you can follow your package’s journey.

6. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for customers across Pakistan.

7. How can I contact Velmora Hub?

You can contact us through our email, WhatsApp, or social media pages. Our support team is always ready to assist you.

8. Do you sell only bracelets?

No. Velmora Hub offers a wide range of products including stainless steel bracelets, rings, stone rings, necklaces, bands, and sunglasses.